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Description - Conflict Management and Mediation by Jennifer Martin

Provides important foundation knowledge for mediation practice including: effective communication; management of difficult behaviours; models of mediation tailored to different areas of practice; theories, processes and skills for mediation and conflict management; ethical considerations and practice standards.

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Book Details

ISBN: 9781740274289
Format: Paperback / softback
Pages: 136
Imprint: Ginninderra Press
Publisher: Ginninderra Press
Publish Date: 1-Jul-2007
Country of Publication: Australia

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