Help Desk > Book Availability
Some books on the Boomerang Books website are not carried in direct stock and need to be ordered in from our network of suppliers in Australia and overseas. There are well over 1.5 million titles that are 'in print' at any one time, and it is not viable for a business such as ours to hold them all in stock at once.
Expected delivery times for each book are displayed in the 'Availability' information when a title is viewed on the website. Customers should refer to the 'Availability' information prior to placing an order to ensure that the delivery time frame is suitable.
Generally, titles in stock in Australia are shipped within 7-10 days of order (depending on stock availability). Books sourced from the United States are shipped in 8-11 days (depending on stock availability) and books sourced from the United Kingdom are shipped in 10-12 days (depending on stock availability).
We do our best to estimate the shipping date for all books however we do not guarantee that the estimate is the date that it will be shipped, as this depends on a title's availability. Please note that expected delivery times are dependent upon the supplier's advice to us about the availability of the book. On occasions this advice can be inaccurate, resulting in delays or, in some circumstances, unavailability.
In the event that a book cannot be supplied, we will contact you as soon as possible and advise you of the book's unavailability. A refund will be supplied within 72 hours of notification, via the same method as the initial payment was made.
Boomerang Books sources titles from within Australia and overseas. Users of this website agree that books purchased from overseas sources are for private use only.
Occasionally books appear on the Boomerang Books website that are currently unavailable or out-of-print. Should you order a title that is currently unavailable, we will hold your order on back order until this is confirmed by our supplier. If the supplier indicates that the book cannot be fulfilled, we will cancel your order, refund your payment and notify you by email.
After you have placed an order, you will receive an email each time the status of a book changes. Here is an explanation of the various book statuses:
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