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Customer services

Results 1 - 32 of 1394
Dealing with Difficult People by Roy Lilley

Dealing with Difficult People

Paperback / softback, August 2016
$22.07 $22.99
The Service Innovation Handbook by Lucy Kimbell

The Service Innovation Handbook

Paperback / softback, January 2015
$57.60 $60.00
Service Design for Business by Ben Reason

Service Design for Business

Hardback, December 2015
$42.19 $43.95
How to Have Your Cake and Eat it too by J. Margus Klaar

How to Have Your Cake and Eat it too

Paperback / softback, January 2015
$23.99 $24.99
The Art of Client Service by Robert Solomon

The Art of Client Service

Hardback, March 2016
$33.55 $34.95
Customer Experience for Dummies by Roy Barnes

Customer Experience for Dummies

Paperback / softback, November 2014
$41.23 $42.95
The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer's Business by Sriram Dasu

The Customer Service Solution:...

Hardback, July 2013
$43.15 $44.95
Data Driven: Harnessing Data and AI to Reinvent Customer Engagement by Tom Chavez

Data Driven: Harnessing Data...

Hardback, October 2018
$39.31 $40.95
Cex Sells by Beate Van Dongen Crombags

Cex Sells

Paperback / softback, November 2017
$52.80 $55.00
The Apple Experience: Secrets to Building Insanely Great Customer Loyalty by Carmine Gallo

The Apple Experience: Secrets...

Hardback, March 2012
$36.43 $37.95
Chief Customer Officer 2.0 by Jeanne Bliss

Chief Customer Officer 2.0

Hardback, June 2015
$38.68 $43.95
Effective Customer Care by Pat Wellington

Effective Customer Care

Paperback / softback, June 2010
$22.07 $22.99
Strategy from the Outside In: Profiting from Customer Value by George Day

Strategy from the Outside...

Hardback, July 2010
$55.63 $57.95
CRM For Dummies by Lars Helgeson

CRM For Dummies

Paperback / softback, June 2017
$37.39 $38.95
What Customers Want: Using Outcome-Driven Innovation to Create Breakthrough Products and Services by Anthony W. Ulwick

What Customers Want: Using...

Hardback, September 2005
$55.63 $57.95
Superconsumers by Eddie Yoon

Superconsumers

Hardback, December 2016
$43.19 $44.99
The Retail Experiment by Amy Roche

The Retail Experiment

Paperback / softback, October 2017
$28.79 $29.99
Inbound Organization by Dan Tyre

Inbound Organization

Hardback, April 2018
$37.39 $38.95
Trust-Based Selling by Charles W. Green

Trust-Based Selling

Hardback, December 2005
$50.83 $52.95
Service Innovation: How to Go from Customer Needs to Breakthrough Services by Lance Bettencourt

Service Innovation: How to...

Hardback, June 2010
$50.83 $52.95
Competing Against Luck by Clayton M. Christensen

Competing Against Luck

Paperback / softback, November 2016
$31.67 $32.99
Co-Create by David Nour

Co-Create

Hardback, June 2017
$38.39 $39.99
Scoring Points by Clive Humby

Scoring Points

Paperback / softback, August 2008
$50.87 $52.99
Human Sigma by John H. Fleming

Human Sigma

Hardback, October 2007
$38.39 $39.99
Would You Do That to Your Mother? by Jeanne Bliss

Would You Do That to Your Mother?

Hardback, May 2018
$43.19 $44.99
Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations by Leonard L. Berry

Management Lessons from Mayo...

Paperback / softback, May 2017
$35.47 $36.95
Humanizing Big Data by Colin Strong

Humanizing Big Data

Paperback / softback, March 2015
$47.99 $49.99
The Experience by Bruce Loeffler

The Experience

Hardback, April 2015
$37.39 $38.95
Perfect Phrases for Customer Service, Second Edition by Robert Bacal

Perfect Phrases for Customer...

Paperback / softback, December 2010
$19.15 $19.95
Results 1 - 32 of 1394