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Customer services

Results 1 - 32 of 1441
Dealing with Difficult People: Fast, Effective Strategies for Handling Problem People by Roy Lilley

Dealing with Difficult People:...

Paperback / softback, June 2019
$24.49 $24.99
How to Start and Run a B&B, 4th Edition by Stewart Whyte

How to Start and Run a B&B, 4th Edition

Paperback / softback, February 2018
$25.49 $29.99
Customers the Day After Tomorrow by Steven Van Belleghem

Customers the Day After Tomorrow

Paperback / softback, December 2017
$62.99 $69.99
The Art of Client Service by Robert Solomon

The Art of Client Service

Hardback, March 2016
$34.25 $34.95
Inbound Organization by Dan Tyre

Inbound Organization

Hardback, April 2018
$38.17 $38.95
The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer's Business by Sriram Dasu

The Customer Service Solution:...

Hardback, July 2013
$44.50 $44.95
Customer Experience for Dummies by Roy Barnes

Customer Experience for Dummies

Paperback / softback, November 2014
$42.09 $42.95
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company by Joseph Michelli

The New Gold Standard: 5...

Hardback, July 2008
$39.55 $39.95
Data Driven: Harnessing Data and AI to Reinvent Customer Engagement by Tom Chavez

Data Driven: Harnessing Data...

Hardback, October 2018
$39.31 $40.95
Effective Customer Care by Pat Wellington

Effective Customer Care

Paperback / softback, June 2010
$22.53 $22.99
Chief Customer Officer 2.0 by Jeanne Bliss

Chief Customer Officer 2.0

Hardback, June 2015
$43.07 $43.95
Uncommon Service by Frances Frei

Uncommon Service

Hardback, February 2012
$56.69 $62.99
Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations by Leonard L. Berry

Management Lessons from Mayo...

Paperback / softback, May 2017
$35.47 $36.95
Strategy from the Outside In: Profiting from Customer Value by George Day

Strategy from the Outside...

Hardback, July 2010
$57.37 $57.95
CRM For Dummies by Lars Helgeson

CRM For Dummies

Paperback / softback, June 2017
$38.17 $38.95
What Customers Want: Using Outcome-Driven Innovation to Create Breakthrough Products and Services by Anthony W. Ulwick

What Customers Want: Using...

Hardback, September 2005
$57.37 $57.95
Perfect Phrases for Customer Service, Second Edition by Robert Bacal

Perfect Phrases for Customer...

Paperback / softback, December 2010
$19.15 $19.95
The Retail Experiment by Amy Roche

The Retail Experiment

Paperback / softback, October 2017
$25.49 $29.99
Working at the Interface by Ursula Huws

Working at the Interface

Paperback / softback, August 2009
$32.26 $37.95
Competing Against Luck by Clayton M. Christensen

Competing Against Luck

Paperback / softback, November 2016
$28.04 $32.99
Trust-Based Selling by Charles W. Green

Trust-Based Selling

Hardback, December 2005
$52.42 $52.95
Voice-of-the-customer Marketing: A Revolutionary 5-step Process to Create Customers Who Care, Spend, and Stay by Ernan Roman

Voice-of-the-customer Marketing:...

Hardback, October 2010
$67.27 $67.95
Service Innovation: How to Go from Customer Needs to Breakthrough Services by Lance Bettencourt

Service Innovation: How to...

Hardback, June 2010
$52.42 $52.95
How to Deal with Difficult Customers by Dave Anderson

How to Deal with Difficult Customers

Hardback, October 2006
$38.17 $38.95
The Convenience Revolution: How to Deliver a Customer Service Experience That Disrupts the Competiti by Shep Hyken

The Convenience Revolution:...

Hardback, October 2018
$35.99 $39.99
Humanizing Big Data by Colin Strong

Humanizing Big Data

Paperback / softback, March 2015
$48.99 $49.99
Scoring Points by Clive Humby

Scoring Points

Paperback / softback, August 2008
$51.93 $52.99
Human Sigma by John H. Fleming

Human Sigma

Hardback, October 2007
$35.99 $39.99
Would You Do That to Your Mother? by Jeanne Bliss

Would You Do That to Your Mother?

Hardback, May 2018
$38.24 $44.99
Results 1 - 32 of 1441