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Customer services

Results 1 - 32 of 1371
Dealing with Difficult People by Roy Lilley

Dealing with Difficult People

Paperback / softback, August 2016
$20.69 $22.99
The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer's Business by Sriram Dasu

The Customer Service Solution:...

Hardback, July 2013
$40.46 $44.95
Customer Experience for Dummies by Roy Barnes

Customer Experience for Dummies

Paperback / softback, November 2014
$35.06 $38.95
The Art of Client Service by Robert Solomon

The Art of Client Service

Hardback, March 2016
$28.76 $31.95
Inbound Organization by Dan Tyre

Inbound Organization

Hardback, April 2018
$32.36 $35.95
How to Have Your Cake and Eat it too by J. Margus Klaar

How to Have Your Cake and Eat it too

Paperback / softback, January 2015
$22.49 $24.99
The Service Innovation Handbook by Lucy Kimbell

The Service Innovation Handbook

Paperback / softback, January 2015
$54.00 $60.00
Cex Sells by Beate Van Dongen Crombags

Cex Sells

Paperback / softback, November 2017
$49.50 $55.00
The Apple Experience: Secrets to Building Insanely Great Customer Loyalty by Carmine Gallo

The Apple Experience: Secrets...

Hardback, March 2012
$34.16 $37.95
Chief Customer Officer 2.0 by Jeanne Bliss

Chief Customer Officer 2.0

Hardback, June 2015
$35.16 $39.95
Strategy from the Outside In: Profiting from Customer Value by George Day

Strategy from the Outside...

Hardback, July 2010
$52.16 $57.95
Perfect Phrases for Customer Service, Second Edition by Robert Bacal

Perfect Phrases for Customer...

Paperback / softback, December 2010
$17.96 $19.95
Connect by Lars Petersen

Connect

Hardback, September 2014
$32.36 $35.95
CRM For Dummies by Lars Helgeson

CRM For Dummies

Paperback / softback, June 2017
$32.36 $35.95
Superconsumers by Eddie Yoon

Superconsumers

Hardback, December 2016
$40.49 $44.99
Customer Service Over the Phone by Stephen Coscia

Customer Service Over the Phone

Paperback / softback, January 1999
$34.19 $37.99
The Retail Experiment by Amy Roche

The Retail Experiment

Paperback / softback, October 2017
$26.99 $29.99
Data Driven: Harnessing Data and AI to Reinvent Customer Engagement by Tom Chavez

Data Driven: Harnessing Data...

Hardback, October 2018
$36.86 $40.95
Co-Create by David Nour

Co-Create

Hardback, June 2017
$35.99 $39.99
Humanizing Big Data by Colin Strong

Humanizing Big Data

Paperback / softback, March 2015
$44.99 $49.99
Predictive Dialing Fundamentals by Aleksander Szlam

Predictive Dialing Fundamentals

Paperback / softback, January 1996
$53.09 $58.99
Service Innovation: How to Go from Customer Needs to Breakthrough Services by Lance Bettencourt

Service Innovation: How to...

Hardback, June 2010
$47.66 $52.95
Scoring Points by Clive Humby

Scoring Points

Paperback / softback, August 2008
$47.69 $52.99
Human Sigma by John H. Fleming

Human Sigma

Hardback, October 2007
$35.99 $39.99
Would You Do That to Your Mother? by Jeanne Bliss

Would You Do That to Your Mother?

Hardback, May 2018
$40.49 $44.99
A Practical Guide to Call Center Technology by Andrew Waite

A Practical Guide to Call Center Technology

Paperback / softback, January 2002
$68.39 $75.99
Raving Fans! by Kenneth Blanchard

Raving Fans!

Paperback / softback, February 1998
$15.95 $18.99
Service Design for Business by Ben Reason

Service Design for Business

Hardback, December 2015
$35.96 $39.95
Connected CRM by David S. Williams

Connected CRM

Hardback, February 2014
$44.96 $49.95
Results 1 - 32 of 1371