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Description - The Fourth Industrial Revolution by Klaus Schwab

As Subir Chowdhury makes clear, while improving a company's processes is vital, if you don't focus first on your people -- your employees -- the best processes in the world won't get you where you want to go.

In the bestselling tradition of The Fred Factor and What the CEO Wants You to Know, bestselling author and quality guru Subir Chowdhury (The Power of Six Sigma), tackles a question that has haunted him in his consulting work with companies for years. Why is it that some companies improve 50x, while others improve only incrementally? The ideas and training, after all, is the same. What is the difference? That is the question he tackles in this compelling and empowering new book.

In The Difference, Subir Chowdhury looks at what distinguishes a company that adopts his quality training processes, and improves 5x, versus a company that adopts the same training and consulting, but increases their profits and quality 50x. The difference, he claims, is this short, engaging, and insightful book, is the people in your workplace, on your staff, in your executive offices. The best processes and training programs in the world will not lead to world-class operations, unless a company first looks to the people who make up their workforce. Only by creating a "caring mindset" -- a culture built upon straightforwardness, honest and openness; a management structure that thinks about the concerns of their people; a workplace that inspires accountability and engagement; and managers and employees who tackle the challenges they face with perseverance and resolve, can companies flourish and excel.

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Book Details

ISBN: 9781524758868
ISBN-10: 1524758868
Format: Hardback
(217mm x 146mm x 19mm)
Pages: 192
Imprint: Crown Publishing Group, Division of Random House Inc
Publisher: Random House USA Inc
Publish Date: 3-Jan-2017
Country of Publication: United States

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Author Biography - Klaus Schwab

Subir Chowdhury is an enormously successful management consultant and quality guru who works with major Fortune 500 companies to improve their processes, operations, quality and performance. aHe is the bestselling author of The Power of Six Sigma (Dearborn, 2003, 300, 000 copies), and The Ice Cream Maker (Crown Business, 2007, 50,000 copies). aHe lives in Los Angeles and Dearborn, Michigan.

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