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Description - Hotel Front Office Management 5E by James A. Bardi

Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fifth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on select-service hotel front office operation. It addresses the impact of the recession on the hotel business and discusses the impact of social media and guestroom technology on the hotel business and how the Internet is the single most important travel planning and distribution channel in hospitality. There is also new and updated information on environmental and sustainability issues, particularly as it relates to housekeeping topics.

Buy Hotel Front Office Management 5E by James A. Bardi from Australia's Online Independent Bookstore, Boomerang Books.

Book Details

ISBN: 9780470637524
ISBN-10: 0470637528
Format: Hardback
(235mm x 197mm x 32mm)
Pages: 512
Imprint: John Wiley & Sons Ltd
Publisher: John Wiley and Sons Ltd
Publish Date: 5-Nov-2010
Country of Publication: United Kingdom

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