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Description - How Did That Happen? by Tom Smith

As they've worked with thousands of clients over two decades through their firm, Partners in Leadership, bestselling authors Roger Connors and Tom Smith have developed new strategies for holding people accountable while building morale. Drawing on case studies, many from client companies, they show how to establish clear expectations and manage the unmet expectations that inevitably occur, offering a positive, principled method that engages hearts and minds.

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Book Details

ISBN: 9781591844143
ISBN-10: 1591844142
Format: Paperback / softback
(210mm x 140mm x mm)
Pages: 256
Imprint: Portfolio
Publisher: Penguin Putnam Inc
Publish Date: 26-Jul-2011
Country of Publication: United States

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Author Biography - Tom Smith

Roger Connors and Tom Smith are cofounders of Partners in Leadership, an international management consulting firm with hundreds of clients in almost all major industries. They are also the coauthors of Journey to the Emerald City, a sequel toThe Oz Principle.Tom Smith and Roger Connors are cofounders of Partners in Leadership, an international management consulting firm with hundreds of clients in almost all major industries. They are also the coauthors of Journey to the Emerald City, a sequel toThe Oz Principle.

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