We are open but due to high demand and courier delays, delivery times are expected to be longer.

Call Boomerang Books 1300 36 33 32

Description - Innovation in Public Services by Stephen P. Osborne

In response to changes in internal needs, external organizational environments, and the expectations of shareholders - most notably, citizens and politicians - innovation is now an important common-place aspect of governance and the running of public service organizations. Given the ongoing financial and economic crisis, which presents a significant challenge to public service organizations (PSOs), there is a growing need to establish innovative strategies in order to survive the crisis, and provide the basis for future sustainable growth.

This book contributes towards the discussion of PSO innovation through theoretically informed empirical studies of innovation across a range of theories, topics and fields. Studies examine the role of citizens, managers, and public service organizations; the adoption, diffusion, implementation, and management of innovations; collaboration, communication, and information technologies; and decision-making, ethical principles, HR management, leadership, and procurement. The studies - which examine the situation in a range of countries in Europe and Asia - cover a range of different organizations such as non-profits, health service organizations, and local governments. This book was originally published as a special issue of Public Management Review.

Buy Innovation in Public Services by Stephen P. Osborne from Australia's Online Independent Bookstore, Boomerang Books.

Book Details

ISBN: 9781138295261
ISBN-10: 1138295264
Format: Paperback / softback
(234mm x 156mm x mm)
Pages: 278
Imprint: Routledge
Publisher: Taylor & Francis Ltd
Publish Date: 16-Jun-2017
Country of Publication: United Kingdom

Other Editions - Innovation in Public Services by Stephen P. Osborne

Book Reviews - Innovation in Public Services by Stephen P. Osborne

» Have you read this book? We'd like to know what you think about it - write a review about Innovation in Public Services book by Stephen P. Osborne and you'll earn 50c in Boomerang Bucks loyalty dollars (you must be a Boomerang Books Account Holder - it's free to sign up and there are great benefits!)

Author Biography - Stephen P. Osborne

Stephen P. Osborne is Chair of International Public Management and Director of the Centre for Service Excellence, at the University of Edinburgh Business School, Edinburgh, UK. Louise Brown is a Reader in the Department of Social and Policy Sciences at the University of Bath, UK. Richard M. Walker is Chair Professor of Public Management in the Department of Public Policy, and Associate Dean in the College of Liberal Arts and Social Sciences, at the City University of Hong Kong, Hong Kong.

A Preview for this title is currently not available.