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Description - Malled by Caitlin Kelly

One woman's midcareer misadventures in the absurd world of American retail. After losing her job as a journalist and the security of a good salary, Caitlin Kelly was hard up for cash. When she saw that The North Face-an upscale outdoor clothing company-was hiring at her local mall, she went for an interview almost on a whim. Suddenly she found herself, middle-aged and mid-career, thrown headfirst into the bizarre alternate reality of the American mall: a world of low-wage workers selling overpriced goods to well-to-do customers. At first, Kelly found her part-time job fun and reaffirming, a way to maintain her sanity and sense of self-worth. But she describes how the unexpected physical pressures, the unreasonable dictates of a remote corporate bureaucracy, and the dead-end career path eventually took their toll. As she struggled through more than two years at the mall, despite surgeries, customer abuse, and corporate inanity, Kelly gained a deeper understanding of the plight of the r

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Book Details

ISBN: 9781591845430
ISBN-10: 1591845432
Format: Paperback / softback
(213mm x 140mm x 18mm)
Pages: 240
Imprint: Portfolio
Publisher: Penguin Putnam Inc
Publish Date: 31-Jul-2012
Country of Publication: United States

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