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Description - Manners That Sell by Lydia Ramsey

Invaluable etiquette guidelines for today's business professionals. Now that technology is changing the way people do business, proper manners and etiquette have become more important than ever. In this comprehensive guide to mastering everything from professional relationships and correspondence to business attire and luncheons, the author demonstrates that interpersonal skills are as crucial to success as are innovative products and services. Covering topics including business handshakes, telephone courtesy, electronic etiquette, office manners, gift-giving in the office, and international business, the author offers hundreds of useful, practical suggestions for the veteran business professional and novice alike.

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Book Details

ISBN: 9781589806375
ISBN-10: 1589806379
Format: Hardback
(215mm x 139mm x mm)
Pages: 192
Imprint: Pelican Publishing Co
Publisher: Pelican Publishing Co
Publish Date: 10-Oct-2008
Country of Publication: United States

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