0

Call Boomerang Books 1300 36 33 32

Description - Online Dispute Resolution for Consumers in the European Union by Pablo Cortes

A PDF version of this book is available for free in open access via www.tandfebooks.com as well as the OAPEN Library platform, www.oapen.org. It has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 3.0 license and is part of the OAPEN-UK research project.

E-commerce offers immense challenges to traditional dispute resolution methods, as it entails parties often located in different parts of the world making contracts with each other at the click of a mouse. The use of traditional litigation for disputes arising in this forum is often inconvenient, impractical, time-consuming and expensive due to the low value of the transactions and the physical distance between the parties. Thus modern legal systems face a crucial choice: either to adopt traditional dispute resolution methods that have served the legal systems well for hundreds of years or to find new methods which are better suited to a world not anchored in territorial borders.

Online Dispute Resolution (ODR), originally an off-shoot of Alternative Dispute Resolution (ADR), takes advantage of the speed and convenience of the Internet, becoming the best, and often the only option for enhancing consumer redress and strengthening their trust in e-commerce. This book provides an in-depth account of the potential of ODR for European consumers, offering a comprehensive and up to date analysis of the development of ODR. It considers the current expansion of ODR and evaluates the challenges posed in its growth. The book proposes the creation of legal standards to close the gap between the potential of ODR services and their actual use, arguing that ODR, if it is to realise its full potential in the resolution of e-commerce disputes and in the enforcement of consumer rights, must be grounded firmly on a European regulatory model.

Buy Online Dispute Resolution for Consumers in the European Union by Pablo Cortes from Australia's Online Independent Bookstore, Boomerang Books.

Book Details

ISBN: 9780415813280
ISBN-10: 041581328X
Format: Paperback / softback
(234mm x 156mm x mm)
Pages: 266
Imprint: Routledge
Publisher: Taylor & Francis Ltd
Publish Date: 13-Sep-2012
Country of Publication: United Kingdom

Other Editions - Online Dispute Resolution for Consumers in the European Union by Pablo Cortes

Book Reviews - Online Dispute Resolution for Consumers in the European Union by Pablo Cortes

» Have you read this book? We'd like to know what you think about it - write a review about Online Dispute Resolution for Consumers in the European Union book by Pablo Cortes and you'll earn 50c in Boomerang Bucks loyalty dollars (you must be a Boomerang Books Account Holder - it's free to sign up and there are great benefits!)


Author Biography - Pablo Cortes

Pablo Cortes is the CSET Lecturer in Civil Justice at the University of Leicester, UK.

A Preview for this title is currently not available.