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Description - Salesforce For Dummies by Liz Kao

Get up to lightning speed with this fully updated, bestselling guide to using Salesforce.com!
Salesforce.com For Dummies, 7th Edition gives you an edge in building relationships and managing your company's sales, marketing, customer service, and support operations. You'll learn how to maximize the new user interface to organize contacts, schedule business appointments, use forecasting tools to predict upcoming sales, make accurate projects based on past performance, and more.
Written by Salesforce.com insiders with years of expertise in CRM services, this new edition covers the latest enhancements to Salesforce.com, the world's most popular customer relationship management software. You'll find out how to determine the right configuration to suit your business needs, and how to use apps, widgets, and tools to personalize your system. Then, you'll explore prospecting leads, managing accounts and partners, developing contacts, tracking products, calculating forecasts, and utilizing service and support.

Customize the new user interface with apps, widgets, and tools

Prospect leads, drive sales, and provide outstanding customer service

Manage contacts, identify opportunities, and analyze your results

Collaborate with colleagues using Chatter

More than 150,000 companies worldwide use Salesforce.com as their CRM solution-if you're a new or existing user looking to maximize the potential of the new UI, this book has everything you need.

Buy Salesforce For Dummies by Liz Kao from Australia's Online Independent Bookstore, Boomerang Books.

Book Details

ISBN: 9781119576327
Format: Paperback / softback
(239mm x 187mm x 20mm)
Pages: 416
Imprint: John Wiley & Sons Inc
Publisher: John Wiley & Sons Inc
Publish Date: 12-Nov-2019
Country of Publication: United States

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Books By Liz Kao

Salesforce.com For Dummies by Liz Kao
Paperback / softback, April 2016
$46.01 $46.95