Karen Hawley Miles is executive director and founder of Education Resource Strategies, a nonprofit organization in Boston, Massachusetts, that specializes in strategic planning, organization, and resource allocation in urban public school districts. Her work aims to help states, districts, and schools rethink resource allocation and empower principals to create great schools and redirect resources to promote excellent teaching, individual attention for children, and productive instructional time. Miles has worked intensively with urban districts in Los Angeles, Chicago, Albuquerque, Boston, Baltimore, Providence, Rochester and Cincinnati to deeply analyze and improve their funding systems, school-level resource use, and investment in professional development. She has taught school leaders at Harvard University, in school districts, with New Leaders for New Schools, and with the Broad Institute for School Boards. Currently, she directs a multiyear project funded by the Gates Foundation to understand the costs and organization of small schools and to help districts organize to better support them. Prior to her work at Education Resource Strategies, she worked at Bain & Company as a strategy and management consultant for hospitals and corporations. She has a BA in economics from Yale University and a doctorate in education from Harvard University, specializing in school organization, change, and finance. Stephen Frank is the cofounder of Education Resource Strategies, a nonprofit corporation that works with urban superintendents across the country to improve student performance through more effective use of resources. He has worked as a consultant with school systems in New York City, Los Angeles, Chicago, Atlanta, Washington DC, Baltimore, Rochester, Albuquerque, and Oakland, among others. Frank has helped create strategic leadership training programs and tools that have been used in principal training programs across the country. He specializes in helping educators better measure how funds travel through school systems; how schools actually use the time, people, and money they receive; and how school system processes must change to improve student performance through using resources more effectively. Frank has worked for global strategy consulting firm Bain & Company, taught at the Terry Sanford Institute of Public Policy at Duke University, and founded and ran a private language school. He is a former Fulbright Fellow.