We are open but due to high demand and courier delays, delivery times are expected to be longer.
0

Call Boomerang Books 1300 36 33 32

Description - The Customer Success Economy: Why Every Aspect of Your Business Model Needs A Paradigm Shift by Nick Mehta

If leaders aren't integrating their digital offerings into a philosophy of Customer Success, they will be defeated in the next decade, because technical excellence and other traditional competitive advantages are becoming too easy to imitate.
The Customer Success Economy offers examples and specifics of how companies can transform. It addresses the pains of transforming organizational charts, leadership roles, responsibilities, and strategies so the whole company works together in total service to the customer.

Shows leaders how their digital implementations will make them more Amazon-like

Helps you deliver recurring revenue

Shows you how to embrace customer retention

Demonstrates the importance of "churning" less

Get that competitive advantage in the most relevant and important arena today-making and cultivating happy customers.

Buy The Customer Success Economy: Why Every Aspect of Your Business Model Needs A Paradigm Shift by Nick Mehta from Australia's Online Independent Bookstore, Boomerang Books.

Book Details

ISBN: 9781119572763
Format: Hardback
(235mm x 161mm x 31mm)
Pages: 384
Imprint: John Wiley & Sons Inc
Publisher: John Wiley & Sons Inc
Publish Date: 29-Jun-2020
Country of Publication: United States

Book Reviews - The Customer Success Economy: Why Every Aspect of Your Business Model Needs A Paradigm Shift by Nick Mehta

» Have you read this book? We'd like to know what you think about it - write a review about The Customer Success Economy: Why Every Aspect of Your Business Model Needs A Paradigm Shift book by Nick Mehta and you'll earn 50c in Boomerang Bucks loyalty dollars (you must be a Boomerang Books Account Holder - it's free to sign up and there are great benefits!)


A Preview for this title is currently not available.