0

Call Boomerang Books 1300 36 33 32

Description - The Real-Time Revolution: Transforming Your Organization to Value Customer Time by Jerry Power

In today's radically customer-centric environment, business leaders must transform their organizations to value customer time more effectively than competitors do--this book shows how it's done.

Traditionally, corporate efforts to improve have focused on making internal processes run faster. But customers value their personal time far more than a company's time. Real-time companies beat the competition by being faster and more responsive in meeting customer needs.

For example, one company profiled in this book allows customers to customize their products online to the exact shape, size, color, and graphic label they wish. Through lean manufacturing, just-in-time inventory, and digital technologies, customers receive their finished products in days.

The book describes how to apply this real-time message across all areas of products and services- (1) development, (2) functioning (how the product or service actually works), (3) production and delivery, and (4) usage (servicing, maintaining, repairing, and enhancing products and services). Numerous examples describe how companies and organizations of all types and sizes are transforming their products and services to real time in many different ways.

Buy The Real-Time Revolution: Transforming Your Organization to Value Customer Time by Jerry Power from Australia's Online Independent Bookstore, Boomerang Books.

Book Details

ISBN: 9781523085637
Format: Hardback
(235mm x 156mm x mm)
Pages: 192
Imprint: Berrett-Koehler Publishers
Publisher: Berrett-Koehler Publishers
Publish Date: 3-Sep-2019
Country of Publication: United States

Other Editions - The Real-Time Revolution: Transforming Your Organization to Value Customer Time by Jerry Power

Book Reviews - The Real-Time Revolution: Transforming Your Organization to Value Customer Time by Jerry Power

» Have you read this book? We'd like to know what you think about it - write a review about The Real-Time Revolution: Transforming Your Organization to Value Customer Time book by Jerry Power and you'll earn 50c in Boomerang Bucks loyalty dollars (you must be a Boomerang Books Account Holder - it's free to sign up and there are great benefits!)


A Preview for this title is currently not available.